The IQCS agency business leads provide the business direction to the application and are incident qualification subject matter experts who can answer incident qualification business questions or obtain the answer from the best possible source in the least amount of time. For NWCG PMS 310-1, agency-specific or DOI IPQG business policy issues/interpretations contact your IQCS agency business lead or agency representative.
Seven of the 11 agency leads are primary members of the IQCS Change Management Board (IQCSCMB) who's purpose is to provide agency business oversite and rules for the application. More information about the IQCSCMB purpose, membership, decision making process and more, can be obtained by reaching out to your IQCS agency business lead or the IQCSCMB chair.
If you are having IQCS application issues please submit an IQCS Help Request Ticket at https://iqcsweb.nwcg.gov/iqcs-help-desk.