IQCS Help Desk

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..You will need to clear your browser cache. This is true for both Edge and Chrome browsers. If you are unable to clear your cache, please contact your IT Help Desk. Instructions: Cookie Error or Irregular Font Issues | IQCS (nwcg.gov)

Please follow these login instructions after clearing your browser cache: IQCS Application SSO Login Procedure | IQCS (nwcg.gov)

If your e-mail does not match what is in IQCS, you need to contact the IIA Help Desk to ensure that your e-mail address matches the one listed in IQCS: https://iiahelpdesk.nwcg.gov/
If you are using login.gov, you need to contact them to ensure your e-mail address matches the one used in your IQCS account: submit a ticket here https://www.login.gov/contact/ Or call their 24/7 help desk: (844) 875-6446

The IQCS Help Desk can be reached via the following methods:

Submit: Online IQCS Help Request Form

Call: (208) 387-5070 or (877) 256-4727

E-Mail: nifchelp@blm.gov

Hours of Operation

7:30am to 4:30pm Mountain Time
Monday - Friday, excluding federal holidays

IQCS Help Desk requests are monitored during the identified hours of operation. Requests outside these hours will be addressed the next business day.

For all submitted help requests, we will try to respond within one business day of received messages.

IQCS Help

IQCS User Accounts

Standard User Account Process for managing responder qualification records.
Responder User Account Process for access your own responder qualification record. If you have not completed the process to setup your login to access your record, then you will need to go through the registration page found here.

IQCS Application Issues

If you are having an IQCS application issue please submit an IQCS Help Request.

IQCS Business Issues

For an incident qualification standard question or issue, please contact your IQCS Agency Lead or Agency Representative.

Agency Leads and representatives are incident qualification standard (business) subject matter experts who can answer those questions or obtain the answer from the best possible source in the least amount of time.

Business